I want to start this post by saying something I meant to say in class today: people should spend their money on whatever makes them happy. I am 100% in favor of you all doing just that – spending your hard-earned money on the things you want. There’s no judgement here on other peoples’ taste or preferences, and we should continue that in the comments, please.
What I’m interested in, is HOW the things we buy make us happy. Why do we prefer certain products over others? How do we determine what makes us happy? And – do purchases make us happy over time? Or does that happiness wear off?
Okay – the reading for this week suggested that “we are what we buy.” In class on Tuesday, we talked a lot about what we WOULD buy, if we had unlimited money, and also the things we already own.
I have about 8 million questions for you guys – mostly because it’s been shown that your generation – Generation Y or “Millennials” – see shopping almost as a form of activism – that’s how important brands and consumerism are for Gen Y. For example, in that article I linked to, one Millennial says that brands and corporations have more influence in our lives than elected politicians do – at one point she said that Pepsi (the company) is her “friend.” According to marketing research, your generation – more than any other – feels very strongly about brand loyalty. When you brought up #TeamAndroid versus #TeamiPhone, that’s the research I thought of right away. When I just now searched the #TeamiPhone hashtag on Instagram and Twitter… I saw an awful lot of people posting pictures of their new iPhones. Again – that’s a ton of free advertising for Apple… but we’ll save that for next week when we talk about advertising.
Okay okay – I need to get to the questions, I know.
1. Do you find yourself feeling more loyal to certain brands than others? Are there brands that you WANT to be associated with?
2. What causes you to prefer those brands?
3. Who does it benefit when you build brand loyalty?
4. HOW does that brand loyalty happen?
5. How do you feel when you buy something that is branded in a way that you like?
6. How do you feel when you’re not ABLE to get something that is branded the way you like?
7. Whatever product you’re talking about… how often do you feel compelled to “update” it?
I mentioned today that I have an Apple computer – a MacBook Pro, to be exact. My past three computers have all been Apple. I prefer Apple for a couple of reasons – first off, I do a lot of work with film and still images, and Apples tend to be better for those kinds of projects. Secondly, my last PC died quickly and had very poor customer service when I needed help. I’ve taken my MacBook to the Apple store in the Plaza a few times and they’ve always been able to fix whatever is wrong. The past two times, they haven’t even charged me for the repairs.
So, on the one hand, my brand loyalty has to do with quality. That said, I do love the way Apple computers look. I think they’re sleek and beautiful in a way that many PC brands can’t touch. So, I’m absolutely willing to pay more for a really good quality computer that is reliable, and that has good support if I need it, and bonus – I like the way it looks.
I also have an iPad mini, but I didn’t pay for that (thank you, Donnelly College Soccer Team raffle!!!) and I tend to use it as a little laptop. For example, if I’m working on writing about a film and need to watch the film on my computer for some reason (if it’s only available online, for example), I’ll type up my notes on the Mini.
I can’t afford an iPhone, and that makes me a little sad sometimes. I tend to be pretty hard on phones, though, so I can’t even begin to justify the kind of expense an iPhone would involve (the phone itself, a good-quality case, Apple Care insurance, paying for the repairs when I inevitably drop it, and so on…)
Frankly, it makes me sadder that I want the phone that bad. I try to think hard about why I want it so badly… so I’ll think about that now. Here are my reasons
1. Most of my friends have iPhones, so I see them all the time
2. They’re beautiful – the design is much nicer than my ancient Android
3. It’s a status symbol. Having a relatively recent iPhone looks good. So even though I hate to admit it, I’m definitely guilty of conspicuous consumption, too. When I can afford it.
I should maybe pause here for a moment and say WHY I hate to admit that I’m guilty of conspicuous consumption. I’ve spent the past 20 or so years of my life studying media very closely. I am hyper-aware of how things like advertising and marketing work – so much so that I can’t ignore it. I know when an ad is targeting my demographic (which Apple does, flawlessly) and I know when advertising is prompting me to be wasteful – to get rid of a perfectly good phone that does everything I need it to, and buy a new one so that… what? None of my reasons are very good, when I stop to think about it. Additionally, I’m a person who cares a lot about the environment, and I know exactly how much damage we cause when we treat our cell phones as disposable. So it’s not so much that I judge others for their conspicuous consumption (like I said, everyone should do whatever makes them happy [within reason]). It just happens to be a trait that I try to avoid, or at least be thoughtful about.
Anyway, even if I’m silly and wish I could have an iPhone, I NEVER update until I absolutely have to. I’m from a different generation than you all – most Baby Boomers and many older Generation Xers HATE to throw things away. We tend to be hyper-conscious of waste and when we buy something, we want it to last. I’ll replace my MacBook when it stops working and not a moment sooner. I still use my pink iPod mini to listen to music when I run. That’s ten years. A ten year old iPod. Is that a record?
All right, folks – now you take it. And I’d REALLY like to see some commenting on each others’ posts this time around. Ask your classmates the hard questions, and we’ll have an awesome conversation on Thursday.